Transforming Workplace Misconduct investigations

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 In the wake of the #MeToo movement, I identified a critical gap in how corporations handle workplace misconduct claims. Traditional investigation processes fail all stakeholders: victims, the accused, organizations, and society.

 Service Design Elements:

1. Expert Investigator Pool: I assembled specialized investigators, including High-level employment attorneys, Human rights activists, Compliance specialists, and Experts in sexual violence, workplace harassment, and discrimination. 
2. Case Management System: I created a structured intake, investigation, and reporting workflow that ensured procedural fairness, documented evidence collection, transparent timelines, and clear communication protocols.
3. Subscription Model: I designed an innovative, fixed-fee annual contract that allows unlimited case investigation, predictable costs for clients, and ongoing relationships to build prevention capacity.
4. Prevention Services: Expanded offering to include Policy design, training programs, organizational culture assessments, and risk mitigation consulting.

Business Results: Achieved $500K ARR within the first year of operations

Client Impact: Created trusted third-party investigation capability for Latin American corporations

Social Value: Established a new standard for handling workplace misconduct fairly and professionally.

Market Validation: Successfully expanded from investigation services to prevention consulting.